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A Multi-Level Defense Against Social Engineering

Author: David Gragg Published Feb. 4, 2011 from SANS

This paper will discuss the basics of social engineering by giving a general overview of social engineering. It will then discuss the psychological triggers that make social engineering so successful. These triggers include strong affect, overloading, reciprocation, deceptive relationships, diffusion of responsibility and moral duty, authority, and integrity and consistency. Finally, this paper will define a multi-level defense that will address these psychological triggers.

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